Our view of public administration
There are many ways to view public administration, depending on context and purpose. In our work we find the following formulation constructive. The purpose of public administration is the provision of accountable public services to citizens who are entitled to know how resources are used and what results have been achieved.

Methods
In our work as consultants we see our client as the owner and partner in the development process. SIPU is the facilitator; offering development tools that strengthen our clients’ capacity to solve their own problems.

Values
Effective public management is a vital element of socio-economic development. A capable public administration is a cornerstone of a democratic society. It provides the backbone for the rule of law and is characterised by participation, equity, accountability, transparency and pluralism.

SIPU is committed to democratic ideals and sincere respect for the distinct historical and cultural settings in which we operate. To us, democracy is an on-going process that springs from acquired democratic attitudes, values and behaviours. It is a fragile process that needs continuous attention in all societies.
 
Quality control
Our definition of quality embraces a client focus, and our mission is to satisfy the clients’ expressed needs. We strive to generate ownership and apply appropriate methods to ensure a mutual understanding of the results to be achieved. We apply a long-term perspective in our work. We aim at continuous improvements by constantly following research and trends in the field of Public Administration and adopt those techniques we believe have real practical merit. We attempt to provide a mix of both theoretical competence and practical experience of how to effectively manage and develop public services. We continuously assess results and other benefits from external evaluations of projects where we are engaged. These provide important stepping-stones for our own and our partners’ learning and development.

In our work as consultants we see our client as the owner and partner in the development process. SIPU is the facilitator; offering development tools that strengthen our clients’ capacity to solve their own problems.